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Client: Ocean Holidays - SQB Agent System
Role: Lead UI/UX Designer
Scope: User Research · Information Architecture · User Flows · Wireframing · UX Strategy
Overview: Designed the UX and wireframes for the SQB Agent System, an internal CRM tool used by sales agents to search, quote, and book package holidays. Focused on complex search and pricing logic, including flexible date (+7 / −7) flight and hotel combinations, to enable fast comparison and confident quoting within a single, efficient workflow.
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